It’s graduation season, and time — for the fortunate — to step into their first full-time staff jobs, whether a permanent position or a summer internship.
If you’ve snagged a paid spot (or, likely, an unpaid one), congrats! Time to rock it!
As someone who has hired and managed less-experienced researchers and assistants, and has watched some newsroom interns succeed — or fail — a few hints:
Put down your phone, look people in the eye and give them your undivided attention. Old folks — anyone over 30 — expect you to look at them while they’re speaking to you, not IM or text. Especially if you’re working in any sort of customer-facing work like PR, retail, hospitality or food service — where high quality customer service is expected — this is crucial.
Your ability to soak up information quickly and accurately will…
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